Last Updated: February 03, 2026

Blackdial operates this store and website, including all related information, content, features, tools, and products to provide customers with a smooth and transparent shopping experience. The website is powered by WooCommerce, which supports our online store functionality. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, make a purchase, complete a transaction, or contact us. If there is any conflict between our Terms and this Privacy Policy, this Privacy Policy will apply to the handling of personal information. By accessing or using our website, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to details that identify you or can reasonably be linked to you. This does not include anonymous or de-identified data. Depending on how you use our website, we may collect the following information as permitted by law:

  • Contact details: Name, billing and shipping address, phone number, and email address
  • Payment details: Payment method, transaction confirmation, and related billing information
  • Account details: Login credentials, preferences, and account settings
  • Order activity: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
  • Communications: Information shared when contacting customer support
  • Device data: IP address, browser type, device, and network details
  • Usage data: How you browse and interact with our website

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

We use personal information to operate and manage our website and store efficiently. This includes processing orders and payments, managing accounts, arranging shipping, handling returns or exchanges, remembering preferences, and improving the overall shopping experience.
Personal information may also be used for marketing and promotional communication, such as sending updates or showing relevant product advertisements based on browsing or purchase activity, where permitted by law.
We use personal information to maintain website security, prevent fraud, and protect customer accounts. Customers are responsible for keeping their login details secure.
Personal information may be used to respond to customer inquiries, provide support, and maintain communication.
We may also use personal information to comply with legal obligations, respond to lawful requests, and enforce our policies.

How We Disclose Personal Information

We may share personal information with third parties only when necessary and in accordance with this Privacy Policy. This may include sharing information with WooCommerce and trusted partners who support website operations such as payment processing, technical support, order fulfillment, shipping, analytics, and customer support.
Personal information may also be shared with marketing partners to display relevant product advertisements, where permitted by law. These partners handle information according to their own privacy policies, and you may have the right to limit targeted advertising depending on your location.
We may disclose information when you request or consent to it, such as for order delivery or when using social media or login integrations.
Personal information may also be shared within our business group or as part of a legal requirement, business transfer, or to comply with applicable laws and protect our rights and customers.

Relationship with Woo commerce

The Services are hosted by Woo commerce, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Woo commerce as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Woo commerce enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Woo commerce. To provide these enhanced features, Woo commerce may make use of personal information collected about your interactions with our store, along with other merchants, and with Woo commerce. In these circumstances, Woo commerce is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Woo commerce uses your personal information and any rights you may have, you can visit the Woo commerce Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Woo commerce Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

DeDepending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, delete, or request a copy of your information, subject to legal limits.
You may also manage your marketing preferences at any time by using the unsubscribe option in our emails. Even if you opt out of promotional messages, we may still send essential emails related to your orders or account.
You can exercise your rights by contacting us using the details provided below. We may need to verify your identity before processing requests and may decline requests where permitted by law. We do not discriminate against customers for exercising their privacy rights.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

We currently operate and sell only within the United States, and your information is processed and stored in the U.S. in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law.

Reach Us

Business Name: Blackdial

Business Hours: 09:00 AM to 5:00 PM (GMT -5:00 EST)

Business Email:  support@blackdial.store

Business Address: 1937 Axel Ct, Modesto, California 95356, United States